Privacy Policy

Who is responsible for your data

OVVIO Solutions operates Psychological Tests Online and is the data controller for the information described here. You can reach us at support@psychologicaltests.online, or by post at Nieuwe Rijn 55B, 2312 JH Leiden, The Netherlands.

If you believe we have handled your data improperly, you may also complain to your national data protection authority.

What we collect

Account information. Your email address, the display name you choose, and a profile picture if you sign in with Google. If you sign in with email and password, we never see your password: it is handled by Google Firebase Authentication.

Assessment responses and results. The answers you give, the scores calculated from them, and the written report produced. We store these so you can return to them and track change over time.

AI conversations. If you use the AI companion, we store the messages you send and the replies you receive, so the conversation persists between visits.

Purchase information. If you buy a subscription or unlock a report, we record what you bought and when. Card details go directly to our payment provider and never reach our servers.

Technical information. Basic data your browser or device sends when it connects, such as approximate region, device type and the language you read in.

Assessment responses are sensitive, and we treat them that way

Answers to psychological assessments can reveal a great deal about a person, including information that may relate to mental health. We treat them as sensitive personal data regardless of how they are classified in your country.

We process them only on the basis of your explicit consent, given when you choose to take an assessment. You can withdraw that consent at any time by deleting your results or your account. We do not use your responses for advertising, we do not sell them, and we do not share them with anyone for their own purposes.

Why we process your data, and on what legal basis

To provide the service you asked for: creating your account, running assessments, producing reports, and keeping your history. The legal basis is performance of our contract with you.

To process assessment responses and generate reports from them. The legal basis is your explicit consent.

To take payment and meet accounting obligations. The legal bases are performance of a contract and legal obligation.

To keep the service secure, prevent abuse, and fix faults. The legal basis is our legitimate interest in a service that works and is not misused.

To answer you when you contact support. The legal basis is our legitimate interest in responding to you.

Who processes data on our behalf

We keep the number of processors small and use each for one clear purpose.

Google (Firebase Authentication, Cloud Firestore, Cloud Functions and Hosting) stores your account, your results and this website. Google acts on our instructions.

Groq processes the text of your AI conversations to generate replies. Messages are sent for that purpose only.

RevenueCat and Stripe handle subscriptions and payments. They receive the information needed to take payment; we receive confirmation of what you bought, never your card number.

Apple and Google operate the app stores, and handle purchases made inside the mobile apps under their own terms.

Where your data goes

Our processors operate infrastructure in the United States and elsewhere, so your data may be transferred outside your country and outside the European Economic Area.

Where that happens, transfers are covered by the European Commission's Standard Contractual Clauses or an equivalent safeguard.

How long we keep it

Your account and results stay until you delete them. We do not expire them for you, because the point of the history is to be there when you come back.

When you delete your account, your profile, results and AI conversations are removed from our live systems. Backups are overwritten on a rolling basis and are fully cleared within 90 days.

Records of purchases are kept for as long as tax and accounting law requires, typically several years, separately from your assessment data.

Your rights

You can ask us for a copy of your data, correct it, delete it, restrict or object to how we use it, and receive it in a portable format. Where we rely on consent, you can withdraw it at any time.

You do not have to write to us for the two most common ones. The app's Data Management screen lets you export everything we hold and delete all of it yourself.

For anything else, email support@psychologicaltests.online. We will respond within one month.

Age

This service is not intended for children. You must be at least 16 years old to create an account. If we learn that we hold data about someone younger, we delete it.

Security

Traffic is encrypted in transit. Access to stored data is restricted by rule so that your results and conversations are readable only by your own account. Passwords are handled by Google and never stored by us.

No system is perfectly secure. If a breach affects your rights, we will tell you and the relevant authority as the law requires.

Cookies and local storage

We use only what the service needs to function, and we do not run advertising or third-party tracking. The Cookie Policy explains exactly what is stored and why.

Changes

If we change this policy in a way that affects you, we will say so on this page and update the date below. Continuing to use the service after a change means you accept the revised policy.