Help Center
Find answers to common questions below
Getting Started
How do I create an account?
Select Sign In at the top of any page, then Sign Up. You can use Google, Apple or an email address. The same account works in the mobile app, so your results follow you.
How do I take my first test?
Open Assessments and choose a test to see what it covers, then start it. Answer every question honestly for the most accurate results.
How are my results calculated?
Each test uses validated scoring methods. Your answers are analyzed based on established psychological frameworks to provide accurate insights into your personality traits, emotions, and behaviors.
Can I use the site without an account?
Yes. You can take any test as a guest and read your results straight away. Guest results are deleted after 30 days without activity, so create a free account to keep them, use AI chat and see them in the mobile app.
Tests & Results
What types of tests are available?
We offer tests across multiple categories: Personality, Mind, Relationships, Career, Emotional Intelligence, and more. Each test is designed with detail and care following psychology best practices.
How long do tests take?
Most tests take 5-15 minutes to complete. The exact time depends on the number of questions and the test type. You can see the estimated duration on each test's detail page.
Can I retake a test?
Absolutely! You can retake any test as many times as you like. This is useful for tracking changes over time. All results are saved in your profile.
Where can I view my past results?
Open My Results at the top of any page. Every test you have completed is listed with its date. Select one to read the full report.
AI Chat & Insights
What is AI Chat?
AI Chat is your personal psychology assistant. Ask questions about your test results, get personalized insights, explore psychological concepts, or discuss your wellness journey.
How do I access AI Chat?
You need a free account. Open one of your results and start a chat from the report, or go to the chat page. Free accounts get 3 messages, and Premium includes many more.
What can I ask the AI?
Ask about your personality traits, how to improve relationships, career advice based on your results, coping strategies, understanding psychological concepts, or anything related to your wellness.
Is my conversation with AI private?
Yes. Conversations are private and we never share them. Deleting your account on the Account page also deletes your chat history.
Account & Privacy
How do I update my profile?
Open your Account page to change your display name or password. The change also appears in the mobile app.
Is my data secure?
Yes. We use industry-standard encryption for all data transmission and storage. Your test results and chat history are stored securely on Firebase servers with enterprise-grade security.
How do I export my data?
On your Account page, select Download my data. You get a JSON file with your profile, test results, chat history and notifications.
How do I delete my data?
On your Account page, select Delete Account. This permanently removes your profile, test results, chat history and notifications. It cannot be undone, so download your data first if you want a copy. Guests can delete the data from their visit on the same page.
Troubleshooting
Page not loading properly?
Try these steps: 1) Check your internet connection, 2) Reload the page, 3) Update your browser, 4) Turn off extensions that block scripts on this site, 5) Try a private window. Your data is saved in the cloud, so nothing is lost.
Test results not saving?
Results are saved as soon as a test is scored. Guest results belong to this browser only, so create an account to keep them and see them on other devices. Make sure you are online when you finish a test.
Sign-in issues?
Google and Apple open a pop-up window, so allow pop-ups for this site. Check that you are using the same account as before. For email sign-in, check the address or reset your password. If it still fails, contact us below.
Premium features not working?
Make sure you are signed in with the account you used to buy Premium. Your current plan is shown on your Account page. If it still looks wrong, contact us with your purchase receipt.
Still need help?
Fill out the form below and we'll get back to you within 24 hours.